We hope you are delighted by BuyMedicalProduct.com. If you aren’t delighted, please email us within 30 days of your original purchase at [email protected], we will get you to delight or we will refund your full purchase price.
All returns must be made within 30 days of original purchase.
Refunds will only be given if the product was delivered with a manufacturers’ defect or the product is not what the customer originally ordered.
Please email [email protected] to request a refund. (Include your order number, the reason for the return and your contact information.)
Item(s) being returned must be like new in their original packaging, along with all accessories, warranty cards, manuals, etc.
Shipping expenses to send a return back to us are the responsibility of the customer. Be sure to insure your package for the appropriate value and send with a method that can be tracked and retain your tracking information. BuyMedicalProduct.com is not responsible for lost or damaged returns.
Items Not Eligible for Returns/Exchanges
Returns received in damaged or used condition
Returns received with damaged or incomplete original packaging
Items marked as final sale or not returnable on product page
Free gifts or promotional items
Customized and/or special order items